Once again Mother Nature has just devastated one of our historic cities.  This time the target is Nashville, TN, the Country Music capital of the world.  The Grand Ole Opry, The Country Music Hall of Fame, L.P. Field, and countless other buildings in this town have been damaged. It’s too early to tell just how bad the damage is going to be, but at this point it’s fair to say that this is a disaster of significant proportions.
It’s times like this that restoration companies get to come in and do what we are best at.  What we wait for and train for, this is our time.  It takes a special kind of person to be able to survive a busy hurricane year or a major flooding event like what we have now in Nashville.  For us, the conditions, especially in the initial days, the hours, the lack of sleep, the scarcity of food, the sadness that we may see, is all worth it at the end of the day when we have put a building back together and truly helped someone out.
But with it comes the frustrations.
If you do not have your systems in place when you’re running multiple jobs in a declared disaster zone, you will absolutely lose your …shirt.  At times like this it is easy to get jobs, there are plenty out there.  But once you secure the job, the real work begins.  You must complete the task you were contracted to do,  you must provide an invoice and back-up that justifies your bill, AND you must be able to present it in a manner that the adjuster can read, sell to his boss, and easily explain how you came to your final billing amount.
Don’t let your paperwork be what stands between you and payment.
You’re Working The Nashville Flood – Does This Sound Familiar?
- You have over 50 jobs in progress and it’s only the 3rd day.
- You can’t pull together an invoice for the adjuster because you have no idea where you are on the job, and can’t find any of the back up.

- You have thousands of dollars in receipts that you don’t know what job to assign the cost to.
- You need an account set up with dumpster companies…but first you have to find a dumpster company…and fuel…and rental equipment.
- You have 70 workers that want their per diem and you still have to count it out and create a form to track employee receipt of cash.
- There are Project Managers flying in from other offices to help, or there will be as soon as you book the flights and secure the hotel room and car rentals.
- You don’t have the proper time and material paperwork to capture everything and you’re watching your money fly out the door.
- You need SOMEBODY to tell you where the 1meg generator is.
- You hired temporary clerical workers to handle all this…how’s that working out?
Virtuality will set up an office in a disaster zone, work with your existing paperwork or help you design something that will capture what you need, train field staff and handle your logistics.  With Virtuality as your partner, your administrative and operational needs are handled efficiently and with minimal involvement from you.  So go ahead and go sell some more jobs , we’ve got this handled!




